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|| Junior Account Manager – Telecom
||IT, Tehnic, Vanzari
Junior Account Manager
Our Client offers VoIP services to companies worldwide (B2B) and most of the clients are business clients based in the US but also they have customers in Western Europe, Eastern Europe, Middle East and Asia. They act as a small telecom operator and they offer the client the possibility to make international calls via Internet (VoIP) all over the world. They operate in a niche market of the telecom area which developed around 10 years ago and has been growing exponentially ever since.
What do we need?
They expand the team in Bucharest in order to be able to manage more clients and increase the revenues.
If you fit the description below and you are looking for a fun and stable place to work please apply.
Who are we looking for?
- Young, energetic, professional looking for a career in sales or telecommunications who likes and wants to interact with people from all over the world, with different background and cultures.
- Is a team worker but can work individually as well and can work with minimum supervision, self-motivated.
- Likes working in sales, performs well under deadlines and sales targets.
- Shows high levels of determination / perseverance and will always try until she/he achieves her/his goal.
- The candidate must have good knowledge of the Microsoft Office Suite (outlook, excel).
- The candidate must be fluent when speaking English.
- University degree is a required (or in the progress of getting one – final year of study).
- Sales experience or customer service / customer interaction experience is mandatory (at least 1 year of sales/customer service experience).
What are the responsibilities of the job?
The Account Manager will work directly with existing business clients based all over the world starting from USA to China, so English is a must. The clients are already in the company’s portfolio, they have ongoing relationships with them.
The job will not require finding or bringing in new clients.
The Sales Director is assigning clients (accounts) from the company’s portfolio to the Account Manager based on performances and potential business with that client.
The Account Manager is in charge of overall revenue / profitability of the clients that she/he is managing.
Overall responsibilities will include the following:
- Selling VoIP (international calling) services to existing business clients directly
- Building / maintaining or improving the relationship with the managed clients mainly over the phone and online, since our clients are located in various countries across the globe
- Responsible for revenue and profitability with existing clients (increasing or maintaining based on sales targets)
- Monitoring each client daily
- Communicating with the other members in the sales team in order to identify revenue growth opportunities
- Overall responsibility of all communication with the client (the account manager will be an interface for the company towards the clients)
- Escalates important issues of any nature (sales, technical, financial, etc) to the Sales Director and is responsible for applying the solutions
- Reports to the Sales Director by providing regular input on all account activity, when asked
- Interacting with people all over the world, coming from different cultures and countries
- Working in an American company with more open and entrepreneurial values
- Company trainings in telecommunications and Voice over IP, a relatively new type of business in Romania
- Working in a very young team, that loves working hard but also having fun
- The working schedule is flexible, including working from home
- Potential trips to telecommunication conferences in Europe and United States of America
- Work laptop
- Fixed Salary 2000-2500 lei net + Monthly Bonus + Quarterly Bonus (Direct percentage of profit generated by the managed clients)
- Exceptional results are always rewarded separately from the salary
- Extra-work activities including team-building events (in Bucharest and outside the city as well), sports, etc
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